Starpowr.com Privacy Policy, HIPAA Safeguards, & Terms of Use
Updated: November 30th 2020
Administrative Safeguards
Starpowr Customer Conditions
Starpowr.com is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of our customers and users data.
General Conditions
Starpowr services can be provided through email, SMS, MMS, or through the Web. These conditions apply to all mediums. End customer who have purchased service may get an email or SMS/MMS message related to the service. End customer will always have a way to opt out.
Message and data rates may apply. Text STOP to the same number to opt out of the Service at any time. For support, email team@starpowr.com
Notice
When personal information is collected, Starpowr.com or our customer will inform you at the point of collection the purpose for the collection. Starpowr.com will not transfer your personal information to third parties without your consent or the consent of our customer.
In most cases, we will provide you with the opportunity to “opt in” prior to receiving sentiment, story collection, polling, voting campaigns, direct marketing, email newsletter or market research information. At the very minimum, we will always give you the opportunity to “opt out” of receiving such materials. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Statement unless you take affirmative action to indicate that you do not consent, for instance by texting STOP, END or similar message, clicking or checking the appropriate option or box at the point of collection.
Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.
When you or our customers browse our website, you do so anonymously, unless you have previously registered with us. We do not automatically collect personal information, including your email address. We may log your IP address (the Internet address) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have registered with us. Like many other commercial websites, the Starpowr.com website may use a standard technologies, such as “cookies” and other HTML tools, to collect information about how you use the site or to record that you opened an email marketing message.
Starpowr.com collects personal information when our customers register with Starpowr.com for a Starpowr.com Member account, when end users use certain products or services, when you ask to be included in an email or other mailing list, or when you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to us for any other reason. From time to time, Starpowr.com receives personal information from business partners and vendors. Starpowr.com only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Privacy Statement and applicable laws.
Choice
Visitors to the Starpowr.com site may request more information by filling out one or more of our available online forms. Forms on the site include: a contact us form or a schedule a demo form. The same information is requested regardless of which form is filled out. The standard information request forms are: First name, Last name, Email, Phone, Company, and Number of Employees. The information collected through these forms is used solely to contact the visitor to resolve any questions and/or comments that they might have.
Companies using Starpowr.com products to collect sentiment are given the option to share personal information. Information may include one or more items such as First name, Last name, Address, Phone, and Email. Users providing sentiment or answering any campaign through mobile phone or email to a Company using Starpowr.com’s products can choose to provide their user information or can opt-out and choose to be anonymous. Companies use this information to provide follow-up to their customers and/or employees that post feedback.
Company administrators using Starpowr.com’s products must provide a First name, Last name, Email address, and Password to log in to a Starpowr.com product. This information is kept confidential and is only used to help identify and access Starpowr.com's product functionality.
If you have questions, concerns, or complaints contact us at team@starpowr.com.
Starpowr.com is a family-friendly company and does not publish information that is not suitable for children or minors. Examples of pornography, offensive language, graphic pictures, or violence are not published on Starpowr.com website. Our websites do not target and are not intended to attract children under the age of 13. does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Legal Disclaimer We reserve the right to disclose personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Terms No party other than Starpowr.com and participating Customers are allowed to access information stored on our servers. Doing so is a violation of federal and state law. Starpowr.com has taken caution by placing security measures and firewalls on all network servers in an attempt to prevent outside parties from accessing private information. In the event of a breach of security or attempted breach of security, Starpowr.com will press charges to the fullest extent against those parties illegally accessing information on our servers, both civilly and criminally.
ACCESS AND DATA INTEGRITY
Your Account Access Usernames and passwords are stored in our databases. All passwords are encrypted. Account information is kept secure and used solely by our customers to access client account, and to facilitate communication. Company administrators have permission to make corrections or changes to their account information as needed. User information is stored only when a user voluntarily gives this information for use by a client company. No information is released outside of the Starpowr.com system.
Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at team@starpowr.com.
SECURITY
The security of your personal information is important to us. We follow general accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at team@starpowr.com.
Starpowr.com appreciates your confidence in us as a web portal and communication service. In an attempt to ensure your confidentiality and privacy, we have developed controls to keep your information from outside parties. Security encryption of your information using the latest in technology is utilized to help keep your information confidential. This privacy policy covers all information collected on Starpowr.com, including information collected in Starpowr.com line of products
About the California Consumer Privacy Act (CCPA)
Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by the business with whom they have established business relationships. If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by submitting a request to team@starpowr.com
Updated November 30th 2020
Under the California Consumer Privacy Act (CCPA), California residents have the rights to make the following requests:
-
You have a right to access and review the personal information we have collected from or about you. Upon your request, we will provide you with a summary of all such personal information that we have. We understand that this request is important to you so we will try to respond to your request within 45 days and will notify you via email if we need additional time. Contact team@starpowr.com.
-
By making this request, we will ensure that your personal information is not sold to any other person or entity. Contact team@starpowr.com.
-
Upon your request, we will delete of the personal information we have received from or obtained about you. We will try to complete the deletion within 45 days and will email you if we need more time. You should be aware that we will not delete the information received from or about you which is not covered by the California Consumer Privacy Act. Contact team@starpowr.com.
Updated: November 30th 2020
HIPAA Policy and Safeguards
Starpowr.com is committed to and has implemented many safeguards to ensure its devices, services, websites and data systems (collectively “Products”) are compliant with the regulations and conditions set forth in the Health Insurance Portability and Availability Act of 1996 (HIPAA). This Statement is not intended to take the place of a Business Associate Agreement.
Starpowr.com is committed to continuous improvement to ensure its Products incorporate state-of-the-art information technology privacy and security measures. We are committed to keeping all PHI (Protected Health Information) that is entrusted to us private and secure. We have instituted policies and procedures to ensure this data is kept confidential, including, but not limited to, the following:
HIPAA Administrative Safeguards
Security is a top priority for Starpowr.com, therefore, access to patient data is strictly enforced. All employees are required to sign a confidentiality agreement as a condition of their employment. Additionally, Starpowr.com has initiated formal practices to assign appropriate personnel access to data, and actions are in place to govern the proper movement and handling of that data.
HIPAA Technical Safeguards
To further protect sensitive data, Starpowr.com enforces unique software architecture that includes user identifications, various database audit logging, data integrity systems and verified backups, entity authentication programs, digital certificates, and increasing measures to provide better data integrity and encryption.
We are committed to keeping all PHI and sensitive information secure and to keeping our systems and procedures up to date and in compliance with all related regulations. For further information, refer to our Privacy Policy or contact us at team@starpowr.com.
Starpowr.com Terms of Use
Updated: November 30th 2020
Starpowr.com (“Company”) operates https://www.starpowr.com as well as other websites that Company may link to these Terms of Use (collectively, the “Sites”). By accessing and using the Sites, you accept and agree to comply with and be bound by the following terms and conditions of these Terms of Use, which together with our Privacy Policy, govern the Company’s relationship with you in relation to your use of the Sites. IF YOU DISAGREE WITH ANY PART OF THESE TERMS OF USE, YOU SHOULD NOT USE OUR SITES.
- Changes to Terms of Use.
Company may update these Terms of Use from time to time without notice. Your continued access and use of the Sites after posting of any such updates will be deemed acceptance of any such modifications.
- Permitted Uses.
You may use the Sites only for the purposes expressly set forth on the Sites and as permitted under these Terms of Use.
- Restrictions on Use.
In accessing or using the Sites, you will not: (a) resell, lease, encumber, sublicense, distribute, publish, transmit, transfer, assign or provide such access or use to any third party in any medium whatsoever; (b) devise specifications from, reverse engineer, reverse compile, disassemble, or create derivative works based on the Sites; (c) apply systems to extract or modify information in the Sites using technology or method such as those commonly referred to as “web scraping,” “data scraping,” or “screen scraping”; (d) knowingly input or post through or to the Sites any content that is illegal, threatening, harmful, lewd, offensive, or defamatory or that infringes the intellectual property rights, privacy rights or rights of publicity of others, (e) store data on the Sites that is regulated by the HIPAA Privacy Rules or the PCI Data Standards (f) input or transmit through or to the Sites any virus, worm, Trojan Horse, or other mechanism that could damage or impair the operation of the Sites or grant unauthorized access thereto; (g) use or access the Sites for purposes of monitoring the availability, performance or functionality of the Sites or for any other benchmarking or competitive purposes; or (h) cause, assist, allow or permit any third party (including an end-user) to do any of the foregoing; (i) use the Sites to compete with Company in any way; (j) permit any unauthorized third party to use or access the Sites, or (k) use the Sites in a manner that is noncompliant with any applicable law.
- Site Communications.
You consent to receive text messages in connection with your use of the Sites. You may unsubscribe from receiving text messages at any time by texting STOP in response to any such text message. Text messaging and data rates may apply when you receive messages through your use of the Sites. For unsubscribing email or other accounts please contact us at team@starpowr.com.
- Intellectual Property.
Company’s intellectual property, including without limitation the Sites, its trademarks and copyrights, are and will remain the exclusive property of Company and its licensors. No licenses or rights are granted to you except for the limited rights expressly granted in these Terms of Use.
- Third Party Websites.
From time to time the Sites may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that Company endorses the website(s). Company will not be responsible and expressly disclaims any liability for any such third party websites linked to from the Sites.
- Disclaimers.
COMPANY DOES NOT WARRANT THAT THE SITES WILL BE ERROR-FREE OR UNINTERRUPTED, THAT COMPANY WILL CORRECT ALL ERRORS OR THAT THE SITES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. COMPANY IS NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATIONS OR SECURITY OF THE SITES THAT ARISE FROM YOUR CONTENT OR THIRD PARTY APPLICATIONS OR SERVICES PROVIDED BY THIRD PARTIES. COMPANY EXPRESSLY DISCLAIMS (TO THE GREATEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW) ALL OTHER WARRANTIES EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, RELATING TO THE SUBJECT MATTER OF THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES.
- Limitations of Liability.
IN NO EVENT WILL COMPANY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OF ANY KIND OR NATURE ARISING OUT OF YOUR USE OF THE SITES OR THESE TERMS OF USE, INCLUDING WITHOUT LIMITATION, ANY COST TO COVER PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES (WHICH THE PARTIES AGREE WILL NOT BE CONSIDERED DIRECT DAMAGES), OR ANY LOSS OF REVENUE, PROFITS, SALES, DATA, DATA USE, GOOD WILL, OR REPUTATION. COMPANY’S MAXIMUM LIABILITY ARISING OUT OF OR RELATED TO THE SITES OR THESE TERMS OF USE WILL BE LIMITED TO ONE HUNDRED DOLLARS. THE LIMITATIONS SET FORTH IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BROUGHT, EVEN IF COMPANY HAS BEEN NOTIFIED OF THE POSSIBILITY OF DAMAGE OR IF SUCH DAMAGE COULD HAVE BEEN REASONABLY FORESEEN AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY EXCLUSIVE REMEDY PROVIDED IN THESE TERMS OF USE.
- Indemnification.
You agree to defend and indemnify Company and its affiliates from and against any legal action, demand, suit, or proceeding brought against Company or its affiliates by a third party arising out of or related to any violation by you of these Terms of Use.
- Privacy Policy.
Your use of the Sites is subject to the Company’s Privacy Policy.
- Terms and Conditions.
If you are accessing and using the Sites on behalf of a Company customer, your use of the Sites is also subject to the Company’s Terms and Conditions.
- Governing Law, Jurisdiction and Venue.
These Terms of Use will be governed by and construed in all respects in accordance with the laws of the state of Texas, without regard to its conflicts of laws principles. Each party hereby consents to the exclusive venue and jurisdiction of the federal or state courts located in Dallas County, Texas.
- Severability, Waiver and Amendment.
If any provision of these Terms of Use are held by a court of competent jurisdiction to be unenforceable or invalid, such provision will be changed and interpreted as to best accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect. No waiver of any term or right in these Terms of Use will be effective unless made in writing and signed by an authorized representative of the waiving party. Any waiver or failure to enforce any provision of these Terms of Use will not be deemed a waiver of future enforcement of that or any other provision.
.